Some images on sites do not load on my laptop

Question

Sometimes, on Microsoft Edge, on sites like DeviantArt or FurAffinity, some images don't load because of the "Failed to load resource: ERR_CACHE_READ_FAILURE" error.

Device specifications:

Device name LAPTOP-KKM8UL7I

Processor AMD Athlon Silver 3050U with Radeon Graphics 2.30 GHz

Installed RAM 16.0 GB (13.9 GB usable)

Device ID E17E62CC-9F78-4FBB-A48F-70F689CFB3CE

Product ID 00356-02393-16235-AAOEM

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

Answer 1

Hi @Grayson Williams

This is a known issue that occurs on both Edge and Chrome. It's due to external programs such as antiviruses deleting cache files without browser knowing so browser attempts to read the cache file then fails.

Usually reload the page several times can fix the issue. You can also check if you have some software which cleans up browser caches.

We also recommend that you can send feedback in Microsoft Edge at ··· menu --> Help and feedback --> Send feedback, or you can send feedback to this same chromium issue: https://issues.chromium.org/issues/40922746.

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Yu Zhou