Issue Running IaaS VM ILR File for Instant Recovery Snapshot on Windows

Question

Hello everyone,

I’m encountering an issue while attempting to restore a VM backup using the IaaS VM ILR (Instant Recovery) executable file on my Windows machine. Here’s the situation:

1. I downloaded the IaaSVMILRExeForWindows.exe file directly from the Azure portal.
2. I saved it in the C:\ directory to ensure the total file path is well under the 46-character limit.
3. I did not rename the file.
4. When I run the file in PowerShell or Command Prompt, I am prompted to enter the password provided in the portal. I copy the password exactly as shown (without spaces) and paste it.

However, I repeatedly get the following error message:

I have tried the following troubleshooting steps, but the issue persists:

• Re-downloaded the file multiple times.
• Saved the file in short directories (e.g., C:\).
• Double-checked the password for accuracy and made sure no spaces were included.
• Ran the executable as Administrator.

I would appreciate any guidance on what might be causing this issue and how to resolve it.

Thank you in advance for your help!