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What does "Card missing" mean for VerifiableCredential on Microsoft Authenticator

Ross Wallgren 5 Reputation points
2025-01-06T23:48:02.4466667+00:00

I'm trying to share a verified credential with Azure Trusted Signing for individual identity validation, following the steps in the "Present Verified ID" column of credentials.microsoft.com. When I open up Microsoft Authenticator on my phone, I see "Share with Trusted Signing? You will share: VerifiableCredential Card missing"

I don't know what "Card missing" implies or how to proceed. Yes, this verified ID was created with AU10Tix, using a Maryland driver's license with my address on it and a selfie.

Azure Trusted Signing
Azure Trusted Signing
Trusted Signing is a Microsoft fully managed, end-to-end signing solution that simplifies the certificate signing process and helps partner developers more easily build and distribute applications.
252 questions
Microsoft Security | Microsoft Authenticator

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  1. Meha-MSFT 1,165 Reputation points Microsoft Employee Moderator
    2025-01-14T19:29:30.64+00:00

    Do you see the VID otherwise generated in the Authenticator app?

  2. Ross Wallgren 5 Reputation points
    2025-01-14T21:33:43.48+00:00

    Hey there, apologies for dropping this and not following up - I tried again with a different email (the one I use to log into Azure) and it worked. So if there is restrictions on what email can be used for Azure Trusted Signing for individual identity validation, that could be why. Otherwise, I can try to get you that VID if it's helpful to you?

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