Cannot sign in to Office products after changing my Microsoft account password

Question

I have Office LTSC Professional Plus 2024 installed on Windows 11. I've tried online repairing and all tricks and suggestions I found on the internet: registry clear, uninstall, clearing all from Microsoft in Credential Manager, detaching Microsoft account from my windows user, Fix me, log out, log in... Nothing helped.

Answer 1

Hi,

Is the account you have logged in with the problem also an organization account?

Try to check if you can login the OneDrive with the problem account.

It is recommended that you contact your company's IT to confirm whether the organization has set Group Policy to prevent non-organization accounts from logging in.

Just checking in to see if the information was helpful. Please let us know if you would like further assistance.

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Answer 2

I've signed in with a local account instead, set the same new password to that windows account, signed again with the Microsoft account and it fixed the problem.