Bing | Bing Search APIs | Bing Web Search API
A Bing service that gives you enhanced search details from billions of web documents.
Ongoing Bing Search API Error (503 error) and Request for Official Support Channel
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sogary
20
Reputation points
Dear Support Team,
I previously reported an issue with the Bing Search API last week, and I believed it had been resolved. However, starting from yesterday, the same issue has reoccurred.
Despite using a higher-tier service (bing search S5), I am continuously facing errors, which is causing significant inconvenience.
Could you please advise if there is an official channel where I can submit and track requests related to this matter?
Your prompt assistance would be greatly appreciated.
Thank you
Bing | Bing Search APIs | Bing Web Search API
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YutongTie-MSFT 54,011 Reputation points Moderator2025-01-14T23:31:11.7533333+00:00 @sogary Thanks for reaching out to us, I am sorry to hear your experience. I don't think there is any official channel for that, but I am happy to enable you a free support ticket for this issue so that you can connect with support team for this matter.
Let me know if you want to do that.
Regards,
Yutong
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sogary 20 Reputation points
2025-01-15T04:10:34.8766667+00:00 First of all, thank you for your comment.
It would be helpful if you could assist with tracking the 503 error in this post.
What specific information do you need to track the error?
Please let me know, and I will provide the details.
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sogary 20 Reputation points
2025-01-15T06:04:09.3933333+00:00 Additionally, the detailed error messages and execution environment are explained in the previous issue.
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YutongTie-MSFT 54,011 Reputation points Moderator
2025-01-15T22:03:58.4833333+00:00 @sogary Of course, I understand the public resource you mentioned, you can always leverage Azure Status to track Azure side problem - https://azure.status.microsoft/en-us/status
But, as far as now, there is no issue for Bing related.
For Support ticket, please share your Azure Subscription ID to me via private chat (I will ping you there) so that I can enable you that.
Regards,
Yutong
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sogary 20 Reputation points
2025-01-16T04:55:45.9166667+00:00 Thanks for your comment.
I will wait for you to invite me to the private chat.If you have already invited me but I somehow missed it, I would appreciate it if you could let me know how to access it.
Thank you!
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YutongTie-MSFT 54,011 Reputation points Moderator
2025-01-16T06:32:51.5033333+00:00 @sogary Just pinged you again, please take a look at it and let me know if you still can not see that
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