I am unable to raise a ticket in Azure Portal, even though I have the right access.

Question

I am unable to raise a support ticket even though I got the Support Request Contributor role and also tried logging out of Azure and logged back in to give it a try. Can you please help?

Answer 1

Hi Mirza, Mazin,

Thank you for contacting us from the Microsoft Q&A forum.

To address the issue, please contact our support team using the phone numbers listed here: https://support.microsoft.com/en-us/topic/customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

When speaking with the tech router or customer service representative, explain your issue to them. They will create a support ticket and escalate the case to the Azure Subscription/Account Review team.

Please don't forget to "Accept answer" and close this thread.