What to do for phone verification failure during the sing up?

Question

I'm getting an error message while trying to sign in due to frequent failing of phone verification.

Is there any other way to Sign Up.

Answer 1

Thanks for your question.

I've seen this a few times and it can usually be solved by reaching out to billing support. Billing support is completely free, but since you don't have a subscription yet you can dial the global service numbers here:

https://support.microsoft.com/en-us/topic/customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

Also see the solutions here: https://learn.microsoft.com/en-us/answers/questions/2125640/i-am-unable-to-validate-my-phone-number-during-azu?comment=question#comment-1880744

You can mark it 'Accept Answer' and 'Upvote' if this helped you

Regards,

Abiola