I want to retrive my Azure id ..I am not able to submit request under azure portal. I called Microsoft support number they are asking for access ID, I dont have it. I have subscription ID with me. Either I have to retrieve my username or deactive it.

Question

I want to retrive my Azure id ..I am not able to submit request under azure portal. I called Microsoft support number they are asking for access ID, I dont have it. I have subscription ID with me. Either I have to retrieve my username or deactive it.

Abhishek G 0

I want to retrive my Azure id ..I am not able to submit support request under azure portal. I called Microsoft support number they are asking for access ID, I dont have it. I have subscription ID with me. Either I have to retrieve my username somehow with help of subscription ID or deactivate it.

1 answer

Your answer

Answer 1

Amira Bedhiafi 34,731 Volunteer Moderator

Sign in to the Azure portal with any account you think might be associated with the subscription.

Then go to Subscriptions in the portal and search for your subscription using the Subscription ID. If you see your subscription, the associated Azure account (username) is likely the one you're signed into.

If you cannot provide the Access ID but have your Subscription ID, contact Azure Billing Support directly. Explain that you cannot access the account and need assistance recovering or deactivating it. Billing support often doesn't require an active subscription login and may be able to verify you using other details.

Sanoop M 4,310 Reputation points Moderator

2025-01-21T22:11:00.5833333+00:00

Hello Abhishek G,

Just checking in to see if the above answer provided by @Amira Bedhiafi helped.

If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query please do let us know.

Thanks and Regards,

Sanoop Mohan
Sanoop M 4,310 Reputation points Moderator

2025-01-22T23:25:06.9633333+00:00

Hello Abhishek G,

We haven’t heard from you on the last response and was just checking back to see if you have any further questions. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, we will respond with more details and we will try to help.

Thanks and Regards,

Sanoop Mohan
Sanoop M 4,310 Reputation points Moderator

2025-01-23T00:00:43.57+00:00

Hello Abhishek G,

We haven’t heard from you on the last response and was just checking back to see if you have any further queries. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, we will respond with more details and we will try to help.

Thanks and Regards,

Sanoop Mohan
Sanoop M 4,310 Reputation points Moderator

2025-01-23T18:25:28.7766667+00:00

Hello Abhishek G,

We haven’t heard from you on the last response and was just checking back to see if you have any other queries. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, we will respond with more details and we will try to help.

Thanks and Regards,

Sanoop Mohan
Sanoop M 4,310 Reputation points Moderator

2025-01-24T17:17:49.0133333+00:00

Hello Abhishek G,

We haven’t heard from you on the last response and was just checking back to see if you have any further questions. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, we will respond with more details and we will try to help.

Thanks and Regards,

Sanoop Mohan

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I want to retrive my Azure id ..I am not able to submit request under azure portal. I called Microsoft support number they are asking for access ID, I dont have it. I have subscription ID with me. Either I have to retrieve my username or deactive it.

1 answer

Your answer