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My Azure account was blocked

Silva, Jaclinton Peixoto da 20 Reputation points
2025-01-24T00:18:03.3733333+00:00

My account in Azure portal is blocked, I can't insert founds and licences.

Anyone knows how to unlock this account?
The complete message error is attached.
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Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
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  1. Abiola Akinbade 30,450 Reputation points Volunteer Moderator
    2025-01-26T12:22:16.38+00:00

    Hello Jaclinton Silva,

    Thanks for your question

    You need to create a support request, but since you may not have access via the portal, I would recommend you use the Global service numbers here:

    https://support.microsoft.com/en-us/topic/customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

    You can mark it 'Accept Answer' and 'Upvote' if this helped you

    Regards,

    Abiola

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  1. Pranay Reddy Madireddy 6,340 Reputation points Moderator
    2025-01-24T13:40:46.4766667+00:00

    Hi Jaclinton Silva

    Welcome to the Microsoft Q&A Platform! Thank you for asking your question here.

    Click the "Help me troubleshoot" button: This will likely take you to a support page or help you contact support.

    You can typically create a support ticket directly through the Azure portal.
    https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request
    https://support.microsoft.com/en-us/topic/customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

    If you have any further queries, do let us know.

    If the answer is helpful, please and "Upvote it".

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