Email synchronization error

Quang Hieu 0 Reputation points
2025-01-25T05:05:57.7566667+00:00

Please help me fix the issue where Outlook doesn't show new emails in the Inbox. When I search for emails, the new ones appear, but they don't show in the Inbox. Only when I restart Outlook do the new emails appear.

Outlook Windows Classic Outlook for Windows For business
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  1. ChristyZhang-MSFT 26,121 Reputation points Microsoft External Staff
    2025-01-27T04:43:33.3066667+00:00

    Hi @Quang Hieu ,

    Welcome to our forum!

    When I search for emails, the new ones appear, but they don't show in the Inbox.

    When you search in the Outlook, please check the location of the new email as shown in the below image.

    User's image

    If it is truly in Inbox folder, considering that it may be related to some View setting changes, it's suggested that you could try to reset view to check if new emails can be displayed successfully.

    User's image

    Hope to help you!


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