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What is the fix for this issue, if you have a personal account? I can't get this fixed and it started happening about 1 month ago.
Error when signing in microsoft acc on android phone
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 55.00000000000001%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETC%3C/text%3E%3C/svg%3E)
Tatjana Car
0
Reputation points
What does this error mean:
Correlation Id: 75a7b050-6ddb-4931-86c5-54724153fb64
Timestamp: 2025-01-29T12:50:27.000Z
DPTI: 248c19a0733e4323
Error Tag: 4mmex
Error Code: 741286449
Microsoft Security | Microsoft Authenticator
Microsoft Teams | Microsoft Teams for business | Other
10,967 questions
{count} votes
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous2025-01-30T02:04:12.5533333+00:00 Hi @Tatjana Car
Could you please tell me which app MS acc refers to?
Is the account you are using a personal account or a work account?
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 50%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jiao, Bossen 0 Reputation points2025-02-05T03:13:46.2433333+00:00 Hi, I also encounter this issue, error tag: 4mmex, error code: 741286449
I used a work account. -
Jiao, Bossen 0 Reputation points
2025-02-05T06:26:04.2833333+00:00 I found a method to fix this issue.
Precondition: use a work account
My method is that uninstall authenticator and teams app, then configure it again. -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 34%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
Dewin 0 Reputation points2025-04-11T14:05:40.9733333+00:00 Please advice @Anonymous I got the same problem that can not sign in ms teams with work account.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 70%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOB%3C/text%3E%3C/svg%3E)
Othniel Badea 0 Reputation points2025-02-06T23:38:24.25+00:00 -
Jiao, Bossen 0 Reputation points
2025-02-07T03:15:25.8466667+00:00 I have fixed this issue. So don't need your support for it now.
I used a work account. I use new android phone and migrate all data and apps from old phone.Resolution:
uninstall intune and authenticator apps, then install them and reconfigure them.
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