Azure Login Big Problem

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Azure Login Big Problem

Maxim Fernandes 0

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I have a problem: every time I try to log in to Azure, I reach the login window and can enter my credentials, but when I press enter, I get stuck in an infinite loop. I keep getting asked to log in again and again. I am in a Luxembourgish school and always log in with my school email.

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Answer 1

Abiola Akinbade 29,570 Volunteer Moderator

Hello Maxim Fernandes,

Thanks for your question.

Try the following steps:

Sometimes, old login data gets stuck in your browser, causing login issues. Try clearing your cache and cookies, then restart your browser and try again.
Open an incognito/private browsing window and attempt to log in again.
Looks like you are using your schools SSO, you can try logging in directly at https://portal.azure.com.
if the Above do not work, I would recommend contacting your schools IT admin, to check if there’s an authentication misconfiguration or an issue with Azure’s settings.

You can mark it 'Accept Answer' and 'Upvote' if this helped you

Regards,

Abiola

Maxim Fernandes 0 Reputation points

2025-02-13T07:50:35.4833333+00:00

I already deleted my cache and cookies and tried to login with ikognito. I also changed Browser. But nothing worked…
Goutam Pratti 6,170 Reputation points Microsoft External Staff Moderator

2025-02-13T08:24:57.5266667+00:00

Hello Maxim Fernandes,

Thank you for reaching out Microsoft Q&A.

Can I know as @Abiola Akinbade mentioned did you tried to login directly using https://portal.azure.com. with your school email address.
If still the loop continues please reach out to School IT admin and check if there’s an authentication misconfiguration or an issue with Azure’s settings.

Hope this helps. Do let us know if you any further queries.
Goutam Pratti 6,170 Reputation points Microsoft External Staff Moderator

2025-02-14T08:48:14.4166667+00:00

Hello Maxim Fernandes,

Thank you for your response.

Can you confirm me that Did you reach out to the IT admin of your school regarding the issue?
Goutam Pratti 6,170 Reputation points Microsoft External Staff Moderator

2025-02-17T09:08:07.4433333+00:00

Hello Maxim Fernandes,

I understand that you're using a third-party identity provider (IDP) to authenticate to the Azure portal, and you're experiencing an infinite loop when trying to log in. This issue can occurs when the third-party IDP is not configured properly for users in Entra ID. Could you please share the documentation or process you followed to set up the IDP for authentication and also can you provide any error Screen shot when you are trying to login after entering the credentials ?
Goutam Pratti 6,170 Reputation points Microsoft External Staff Moderator

2025-02-18T09:36:10.7066667+00:00

Hello Maxim Fernandes,

We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.
Goutam Pratti 6,170 Reputation points Microsoft External Staff Moderator

2025-02-19T07:45:58.99+00:00

Hello Maxim Fernandes,

We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.

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Azure Login Big Problem

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