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help downloading minecraft on my computer

Jackson Allen 6 Reputation points
2021-01-01T22:20:14.277+00:00

I purchased minecraft starter edition for my son and when we try to download it it says that no devices can currently be found.. i dont understand because he is signed in to his account. how can we get minecraft to install on the computer?

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  1. Anonymous
    2021-01-01T22:55:54.393+00:00

    I'd try asking for help over here in dedicated forums.
    https://discord.com/invite/minecraft

    --please don't forget to Accept as answer if the reply is helpful--

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  2. Nikita Haria 1 Reputation point
    2022-02-21T11:23:39.483+00:00

    Can I know on which device you are downloading it?
    I hope the application which you have downloaded supports your device.

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  4. Saideep Anchuri 9,500 Reputation points Moderator
    2025-05-28T01:18:32.5866667+00:00

    Hi Jackson Allen

    Microsoft Q&A(en-us) does not support Minecraft.

    please ask in the official dedicated community below.

    Minecraft support information - Microsoft Community

    Minecraft Education support

    Thank You.

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