How to fix SharePoint "Shared with Us" Not Working & Circular Dependency Error

Question

Problem 1: "Shared with Us" Space Not Working

• Since last week, the "Shared with Us" section in SharePoint is not displaying shared files.
• Files and folders that have been shared with an M365 Group or individual users do not appear in the section, even after several hours.
• The issue persists across different SharePoint sites and users, indicating a potential platform-wide problem or a service disruption.

Problem 2: Circular Dependency Error in a Specific SharePoint Site

• A specific SharePoint site is experiencing a circular dependency error, causing a failure in loading content.
• When accessing certain areas of the site, the following error appears:

Something went wrong

Resource #92 "engagementHandlers" has a circular dependency. Required by Resource #95 "Engagement" Required by Resource #879 "FloodgateDataSource" Required by Resource #704 "FloodgateDataSource.key" Required by Resource #166 "floodgate" Required by Resource #641 "npsActionForSPO" Required by Resource #643 "spo/instrumentationDataSource" Required by Resource #198 "instrumentation" Required by Resource #645 "InstrumentationProvider" Required by Resource #373 "provider.instrumentation" Required by Resource #933 "PageEngagementHandler" Required by Resource #938 "LegacyKnockoutEngagementHandlers" Required by Resource #700 "LegacyKnockoutEngagementHandlers.key" Required by Resource #92 "engagementHandlers" Required by Resource #94 "Engagement.engagementHelper"

Answer 1

Hi @Athanasios Sersemis,

Hope you are doing well.

Problem 1: "Shared with Us" Space Not Working

Concerning the issue you mentioned, we have also done some internal research and found that we would encounter the same situation. We would like to make sincere apology for the inconvenience caused.

Currently, the best way to troubleshoot this issue further is to report it to the related team who has higher permission to investigate this issue from back end, collect the background logs and help you find the root cause.

In this situation, I sincerely recommend that your Microsoft 365 admin, can follow the steps in this article and create a support ticket to contact online support.

Problem 2: Circular Dependency Error in a Specific SharePoint Site

Unfortunately, there is no information about this error to be found in the forums, so it seems to be a very occasional problem. Since this issue only affects specific sites, I would suggest that you create a new site and re-share the files. It's likely that there was some sort of problem with the original site's backend.

If you have any concerns or questions, please do not hesitate to reach me.

Answer 2

Hi @Athanasios Sersemis,

Hope you are doing well.

Problem 1: "Shared with Us" Space Not Working

Concerning the issue you mentioned, we have also done some internal research and found that we would encounter the same situation. We would like to make sincere apology for the inconvenience caused.

Currently, the best way to troubleshoot this issue further is to report it to the related team who has higher permission to investigate this issue from back end, collect the background logs and help you find the root cause.

In this situation, I sincerely recommend that your Microsoft 365 admin, can follow the steps in this article and create a support ticket to contact online support.

Problem 2: Circular Dependency Error in a Specific SharePoint Site

Unfortunately, there is no information about this error to be found in the forums, so it seems to be a very occasional problem. Since this issue only affects specific sites, I would suggest that you create a new site and re-share the files. It's likely that there was some sort of problem with the original site's backend.

If you have any concerns or questions, please do not hesitate to reach me.