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MS Authenticator problem: can't add mailboxes to new phone.
Alastair Sim
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Hello I have a new Android phone. MS Authenticator isn't allowing me to add some of the mailboxes that I used to be able to access through Outlook on my old (broken) Android phone.
My primary gmail address is accessible through Outlook on my phone.
Here's what happens when I try to instal additional mailboxes:
- I press the + sign below the G for Google Mail to start adding a mailbox.
- I choose an account to add, then press Continue.
- Then I get told to enter a code from Authenticator:
- But this is all I see when I open Authenticator: no code and no notification.
So I am stuck in an endless feedback loop.
My account is already disconnected from Authenticator on my old phone, by the guy who copied my apps to the new phone.
What should I do?
Confused and Frustrated.
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