Zidoox10 network drive mapping

Question

Hello. I have a problem with mapping a network drive. When I try to map it, after entering //Ip/access_path a window pops up asking for network credentials. The problem is because I didn't set them. In the credentials manager I have deleted the entry and in the advanced windows settings - all networks - - password protected sharing - the slider is also "disabled". What's the problem? I am logged in as an administrator.

It used to work normally and the Zidoo drive was displayed in My Computer and I didn't change anything that it broke. Zidoo does not require any applications or special settings. It is Windows that asks for password authentication to verify my identity. I quote -

"you cannot access this shared folder because your organization's security policy prevents access by unauthenticated guests. These policies help protect your computer from malicious and unsafe devices on your network" I am currently logged in with a local account and it is the same: Username:

Password:

But what username and password? :(

I was redirected to Learn from Microsoft Support Community.

Thank you.

Answer 1

Hello

Thank you for posting in Q&A forum.

Here are a few steps you can try:

1. Go to Control Panel > Network and Sharing Center > Change advanced sharing settings. Make sure "Turn on network discovery" and "Turn on file and printer sharing" are enabled under the "Private" and "All Networks" sections.
2. Open Control Panel > Credential Manager. Ensure there are no saved credentials that might be causing conflicts. If there are, delete them.
3. When mapping the network drive, use the format \IP\access_path instead of //IP/access_path.
4. Open Local Security Policy by typing secpol.msc in the Run dialog (Win + R).

Navigate to Local Policies > Security Options. Find the policy "Network security: LAN Manager authentication level" and set it to "Send LM & NTLM - use NTLMv2 session security if negotiated".

5. Go to Control Panel > Network and Sharing Center > Change advanced sharing settings. Under "All Networks", ensure "Turn off password protected sharing" is selected.
6. Restart the following services:

Function Discovery Provider Host

Function Discovery Resource Publication

SSDP Discovery

UPnP Device Host.

I hope the information above is helpful.

If you have any questions or concerns, please feel free to let us know.

Best Regards,

Daisy Zhou

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