Germany phone number too many characters for MS Entra registration

Question

One of our ID@Xbox partners is having trouble creating a Entra ID tenant via Partner Center (https://partner.microsoft.com/en-us/dashboard/home) due to the phone number being too many characters. The country area code for Germany is +49, but entering the full phone number results in a "The phone number must contain 10 digits, including the area code" error.

However, the phone number is 13 digits including the country area code, and 11 digits without it. So this user is blocked from creating the tenant.

Are there any suggestions for users from Germany when registering for an Entra ID tenant?

Answer 1

Hello @Reed Hunt (HANSON CONSULTING GROUP INC),

Thank you for sharing the details over the Private Message.

To address this issue, we contacted our support team and raised a support ticket with the Azure Subscription/Account Review team.

A support engineer from the Account Review team will unblock your partner's phone number, allowing the partner to create a new Microsoft Entra ID tenant via Partner Center without any problems.

I hope this above information provided is helpful. Please feel free to reach out if you have any further questions.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Answer 2

Hi,

I'm facing the same problems