Custom tab app cannot be added to a shared channel

Rejoice Caro 40 Reputation points
2025-02-27T02:54:39.8633333+00:00

I'm trying to add a custom tab app in a shared channel. However, when doing so it is saying that it isn't supported in shared channels.

User's image

The manifest.json is as below

{
    "$schema": "https://developer.microsoft.com/en-us/json-schemas/teams/v1.19/MicrosoftTeams.schema.json",
    "manifestVersion": "1.19",
    "version": "1.0.0",
    "id": "${{TEAMS_APP_ID}}",
    "developer": {
        "name": "Teams App, Inc.",
        "websiteUrl": "https://www.example.com",
        "privacyUrl": "https://www.example.com/privacy",
        "termsOfUseUrl": "https://www.example.com/termsofuse"
    },
    "icons": {
        "color": "color.png",
        "outline": "outline.png"
    },
    "name": {
        "short": "simple-tab ${{APP_NAME_SUFFIX}}",
        "full": "Full name for simple-tab"
    },
    "description": {
        "short": "Short description of simple-tab",
        "full": "Full description of simple-tab"
    },
    "accentColor": "#FFFFFF",
    "bots": [],
    "composeExtensions": [],
    "staticTabs": [
        {
            "entityId": "index0",
            "name": "Home",
            "contentUrl": "${{TAB_ENDPOINT}}/tab",
            "websiteUrl": "${{TAB_ENDPOINT}}/tab",
            "scopes": [
                "personal",
                "groupChat",
                "team"
            ],
            "context": [
                "personalTab",
                "channelTab",
                "privateChatTab"
            ]
        }
    ],
    "permissions": [
        "identity",
        "messageTeamMembers"
    ],
    "validDomains": [
        "${{TAB_DOMAIN}}"
    ],
    "supportedChannelTypes": [
        "privateChannels",
        "sharedChannels"
    ]
}

Is there anything that I've missed? The documentation suggests that tabs are supported in shared channels. Note that this is in debug mode and not yet published to the organization. Thanks for your assistance.

Microsoft Teams | Development
{count} votes

1 answer

Sort by: Most helpful
  1. Rejoice Caro 40 Reputation points
    2025-02-27T03:54:44.35+00:00

    Update: I've published the app to the organisation so now it appears in "Built for your org" page. When I try to add the app and I search for the channel that I want to add it to it is not showing (only standard channels appear on the list:

    User's image

    When I search for my shared channel, it says that app isn't supported in shared channels:

    User's image

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.