I have taken a Pay-As-You Go subscription with my hotmail account. I have added credit card details and rs 1 got deducted validating the Card but I still dont see any subscription.

Question

I have taken a Pay-As-You Go subscription with my hotmail account. I have added credit card details and rs 1 got deducted validating the Card but I still don't see any subscription.

When I login to Azure Portal, I don't see any subscription, I even waited for a day or more so that any background process which refreshes the subscription list can complete. But till now the problem persists.

I thought of starting the process all over again, selected pay-as-you go, added credit card details, again Rs 1 got deducted from creditr card to validate the details but again I dont see any subscription.

Answer 1

Hi @Athar Iqbal

1.Check Payment Status: The payment status of the Rs 1 deduction made for card validation. Ensure that the payment was successful and there are no issues with the transaction.

2.Refresh Azure Portal: Sometimes, the subscription information may take some time to reflect in the Azure Portal. Try refreshing the portal or logging out and logging back in to see if the subscription appears.

3.Check Subscription List: In the Azure Portal, go to "Subscriptions" and check if the Pay-As-You-Go subscription is listed there. If it is not visible, there may have been an issue during the subscription creation process.

4.Review Email Notifications: Once check your email associated with your hotmail account for any notifications or confirmation emails regarding the subscription creation process.

If you have any concerns, please go through this link: -

https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request

If you have any further queries, do let us know

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