Help With Hypervisor Error Win 11

Question

Hello, I am requesting assistance from the community regarding a Hypervisor Error we are seeing on a gaming computer. We are hoping someone can review a minidump file from my son's Window 11 machine. The computer was working as expected, but began to get laggy and had freeze ups a couple of weeks ago. This was followed by crashes at an ever more rapid rate with the Hypervisior Error message at the BSoD. We tried several troubleshooting and resolution recommendations we found online, but none have successfully resolved our issue.

We noticed that other folks have found help within the Microsoft Q&A community, and we are hoping to be as lucky in our time of need.

I uploaded the mini dump files from yesterday to this Dropbpx account.

Minidummp file Dropbox

Any assistance will be greatly appreciated. Thank you for your time

Answer 1

Hi john Mc8,

Thanks for your post. Please understand for dump analysis, due to the limited resource, it is recommended to contact Microsoft Premier Support to direct to the product team more effectively. Support channel: Contact Us - Microsoft Support. Thanks a lot for your understanding.

Also, for bsod troubleshooting, you can follow the official article.https://support.microsoft.com/en-US/windows/resolving-blue-screen-errors-in-windows-60b01860-58f2-be66-7516-5c45a66ae3c6

Best Regards,

Ian Xue

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