Can't share file from File Explorer to Outlook (new)

TTran 30 Reputation points
2025-03-04T03:24:34.1166667+00:00

In Windows File Explorer
Right click a Pdf file (or .Zip file), and click Share
Choose Outlook

New outlook windows open and showing the file can't be attached.
Is this a known bug, and can anyone help resolve it?User's image

Outlook | Windows | Classic Outlook for Windows | For business
{count} votes

1 answer

Sort by: Most helpful
  1. ChristyZhang-MSFT 26,126 Reputation points Microsoft External Staff
    2025-03-04T08:23:45.8733333+00:00

    Hi @TTran ,

    Welcome to forum!

    Based on my test, i can attach the pdf file with content to new Outlook successfully but not the empty pdf file. Please check if the pdf file is empty. On the other hand, you can try to attach other pdf files to check if there're any differences.

    Hope to help you!


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.


Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.