Unable to install Win Update for Win Server 2012 R2 std.

Question

The Windows update was unsuccessful after reboot

• I checked the SSU release version and it is up-to-date (5052108)
• I checked event viewer, found error 0x80245004
• I checked CBS log to check the problem, found errors multiple times:

a.) Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]

b.) Failed to parse package manifest from given buffer [HRESULT = 0x800f080d - CBS_E_MANIFEST_INVALID_ITEM]

c.) Session: initialized by client WindowsUpdateAgent.

mapping index is not updated.

• I performed the ff actions:

-SFC /Scannow

-DISM /Online /Cleanup-Image /CheckHealth

-DISM /Online /Cleanup-Image /RestoreHealth

still no good.

KB's that won't install

KB5052042

KB5049618

KB5051972

please advice

Answer 1

Hello

Thank you for posting in Q&A forum.

Since you have tried some methods, please try to clear the Windows Update Cache:

• Open Command Prompt as an administrator.

• Stop the Windows Update service by typing: net stop wuauserv

• Delete the contents of the SoftwareDistribution folder by typing: del /f /s /q %windir%\SoftwareDistribution*

• Restart the Windows Update service by typing: net start wuauserv

I hope the information above is helpful.

If you have any questions or concerns, please feel free to let us know.

Best Regards,

Daisy Zhou

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