how to use my skype credit after skype's retirement

Meili Lu 10 Reputation points
2025-03-06T19:16:19.8766667+00:00

I will still have a big amount of skype credit when skype is retired in May 2025. I understand i can sign in Teams with my skype account. But i do not need my own credit to pay for my Teams account because it is paid by my work. What to do with my skype credit. PLEASE HELP!

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  1. Michael Taylor 60,346 Reputation points
    2025-03-06T19:50:42.29+00:00

    I believe the answer is provided in the notice for SKype EOL here.

    Moving forward, we will no longer offer paid Skype features to new customers, including Skype Credit and subscriptions that allow you to make and receive international and domestic calls. Current Skype subscription users can continue to use their Skype Credits and subscriptions until the end of their next renewal period. Skype Credit users can also continue to use their remaining Skype Credit. After May 5, 2025, the Skype Dial Pad will be available to remaining paid users from the Skype web portal and within Teams.  

    So the credits will be avilable until the next of your renewal period. After that they are gone. Given that Teams subscriptions are already covered by your employer then it doesn't sound like you'll need those credits so they will just go to waste. I recommend that if you need help with this specific aspect then you should consider contact MS Support directly.


  2. Sandra Titarelli 0 Reputation points
    2025-05-26T14:46:01.47+00:00

    You can go to https://calling.web.skype.com to access the Skype Dial pad and use your credit.
    If you haven't used your credit in more than 180 days, like I did, you can reactivate your Skype credit, following these steps:

    1. Sign in to your Skype account on the Skype website.
    2. Navigate to your account settings.
    3. Look for the "Reactivate Credit" option and select it.
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