Login failure

Question

I am getting the following when I attempt to log into my Windows 11 workstation:

"Attempt was made to logon, but the logon service was not started."

Answer 1

Hello,

Here are some steps you can try:

1. Enable the Netlogon Service:
   • Press Windows + R to open the Run dialog.
   • Type services.msc and press Enter.
   • In the Services window, locate the Netlogon service.
   • Right-click on it and select Properties.
   • Set the Startup type to Automatic and click Start if the service is not running.
   • Click Apply and then OK.
2. Update Network Drivers:
   • Press Windows + X and select Device Manager.
   • Expand the Network adapters section.
   • Right-click on your network adapter and select Update driver.
   • Follow the prompts to search for and install any available updates.
3. Check for Windows Updates:
   • Go to Settings > Update & Security > Windows Update.
   • Click Check for updates and install any available updates.
4. Clear DNS Cache:
   • Open Command Prompt as an administrator (right-click the Start button and select Command Prompt (Admin)).
   • Type ipconfig /flushdns and press Enter.

Have a nice day.

Best Regards,

Hania Lian

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