Why Has My Quota Been Reduced to 8K TPM and O Series Made Unavailable?

Question

Why Has My Quota Been Reduced to 8K TPM and O Series Made Unavailable?

CatFly 105

Why has my quota changed to 8K? It was originally 450K, and now it's all changed to 8K TPM. Additionally, the O series is unavailable? I am an MSDN subscriber and also your customer, why do you like to randomly change the rules so much?

CleanShot 2025-03-12 at 01.43.23@2x

Harutaka Uga 0 Reputation points

2025-03-13T01:42:53.9533333+00:00

Same issue here: https://learn.microsoft.com/en-us/answers/questions/2202961/quota-for-azure-openai-service-model-changed-to-8k

It seems to be caused by subscription type: https://learn.microsoft.com/en-us/azure/ai-services/openai/quotas-limits#other-offer-types

But I'm using an 'Azure Plan' subscription and am facing the same problem...
SriLakshmi C 6,255 Reputation points Microsoft External Staff Moderator

2025-03-17T10:39:49.9433333+00:00

Hi @CatFly,

Did you get any chance to review the above response. Thank you!
CatFly 105 Reputation points

2025-03-18T02:55:30.8333333+00:00

Can I apply for a quota? Or is it that my MSDN subscription cannot be used for the O series models?
SriLakshmi C 6,255 Reputation points Microsoft External Staff Moderator

2025-03-18T09:16:39.48+00:00

Hi @CatFly,

Your quota may have been reduced to 8K TPM due to the limitations of your MSDN subscription. MSDN and Cloud Solution Provider (CSP) subscriptions have a quota limit of 8K for the GPT-4 series and do not support o-series models.

If you require a higher quota, you can apply for an increase. However, approval is typically prioritized for customers who are actively utilizing their current quota. If your usage does not meet this requirement, your request may not be approved.

Thank you!
SriLakshmi C 6,255 Reputation points Microsoft External Staff Moderator

2025-03-19T07:17:17.8866667+00:00

Hi @CatFly,

We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.

Thank you!

1 answer

Your answer

Harutaka Uga 0 Reputation points

2025-03-13T01:42:53.9533333+00:00

Same issue here: https://learn.microsoft.com/en-us/answers/questions/2202961/quota-for-azure-openai-service-model-changed-to-8k

It seems to be caused by subscription type: https://learn.microsoft.com/en-us/azure/ai-services/openai/quotas-limits#other-offer-types

But I'm using an 'Azure Plan' subscription and am facing the same problem...
SriLakshmi C 6,255 Reputation points Microsoft External Staff Moderator

2025-03-17T10:39:49.9433333+00:00

Hi @CatFly,

Did you get any chance to review the above response. Thank you!
CatFly 105 Reputation points

2025-03-18T02:55:30.8333333+00:00

Can I apply for a quota? Or is it that my MSDN subscription cannot be used for the O series models?
SriLakshmi C 6,255 Reputation points Microsoft External Staff Moderator

2025-03-18T09:16:39.48+00:00

Hi @CatFly,

Your quota may have been reduced to 8K TPM due to the limitations of your MSDN subscription. MSDN and Cloud Solution Provider (CSP) subscriptions have a quota limit of 8K for the GPT-4 series and do not support o-series models.

If you require a higher quota, you can apply for an increase. However, approval is typically prioritized for customers who are actively utilizing their current quota. If your usage does not meet this requirement, your request may not be approved.

Thank you!
SriLakshmi C 6,255 Reputation points Microsoft External Staff Moderator

2025-03-19T07:17:17.8866667+00:00

Hi @CatFly,

We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.

Thank you!

Answer 1

Hello @CatFly,

Your quota may have been adjusted to 8K TPM based on changes in subscription-specific limits. As an MSDN subscriber, the allocated quota for the GPT-4 series is set at 8K TPM, which may be lower than what you previously had. These adjustments are not random but are part of resource management strategies that vary across different subscription plans.

I attempted to reproduce the issue in my environment and have included a screenshot for reference. User's image Regarding the unavailability of the O series, it could be due to subscription-based restrictions or regional limitations. The Azure OpenAI Service enforces specific quotas and limits that depend on the subscription type, and certain offer types may have lower maximum quota allocations than others.

please refer this Other offer types.

I hope this helps. And, if you have any further query do let us know.

Thank you!

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Why Has My Quota Been Reduced to 8K TPM and O Series Made Unavailable?

1 answer

Your answer