Activate windows - but I am already signed in to Microsoft

Renato Sabato 20 Reputation points
2025-03-20T20:31:45.3533333+00:00

Hello, I installed my windows two years ago. All of this time that I have used it, it tells me to Activate my Windows, which is VERY annoying. And now, since I updated to windows 11 it forbids me to personalizing my PC which is VERY problematic.

I am already signed in to my microsoft account. The print screen below shows that I am already signed to my account and the error:

pic1

This other picture shows that within my microsoft account I do have a signature, specifically in the Family Microsoft 365 Family:

pic2

Does anybody know how to solve this?

best,

Windows for business | Windows Client for IT Pros | User experience | Other
0 comments No comments
{count} votes

Accepted answer
  1. Michael Taylor 60,346 Reputation points
    2025-03-20T20:44:37.1133333+00:00

    Having an MS account doesn't mean that Windows is activated with it.

    If you have an MS account that you log into Windows with, and your MS account has a valid Windows subscription associated with it, then Windows, when activated, will use that license. Common ways to get this is to have an MS subscription to something that gives you Windows access, such as a Visual Studio (formerly MSDN) subscription, getting a machine from an OEM and then logging into that machine using your MS account the first time, or by having a product key associated with your account.

    As shown on the screenshot you posted, you can either activate your copy of Windows using your MS account, which requires an existing license or subscription, or use a product key. Depending on how you got your Windows license originally determines which way you go. If you have a subscription to something that provides Windows, or a previous license from an OEM that you purchased the computer from, then activating with your MS account should find it and you are then activated.

    If you have a product key then use the option to change the product key, enter your product key, and Windows will validate and activate it. If you have trouble with either solution then use the troubleshooting option given.

    Note that Windows historically has a limit on the # of devices you can use your license with. If you exceed that limit then Windows will not let you activate again. To see how many devices are using your license, and optionally remove them, then go to your MS account online. There is a Devices section that lists all the devices using your MS account license. Remove any devices you no longer use to free up the licenses.

    MS 365 Family has nothing to do with Windows or activation. Having a subscription to it doesn't give you a license for Windows.

    MS 365 Family, as discussed here, is really an Office subscription. Office and Windows are separate products, licensed separately and must be purchased separately. Having an MS365 Family subscription means you can use Office, not Windows.

    1 person found this answer helpful.

0 additional answers

Sort by: Most helpful

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.