Hello D. Zak,
Thank you for posting in Q&A forum.
Here are some steps you can follow to troubleshoot:
- Go to Settings > System > Activation. Check if there are any error messages or specific codes related to activation.
- Make sure your device is connected to the internet, as activation requires an online connection.
- In the Activation settings, click on Troubleshoot. This tool can help identify and fix common activation issues.
- Ensure you are signed in with the Microsoft account that was used to purchase or activate Windows 11 previously.
- If you have a product key, you can try re-entering it.
Go to Settings > System > Activation > Change product key.
I hope the information above is helpful.
If you have any questions or concerns, please feel free to let us know.
Best Regards,
Daisy Zhou
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