reactivate windows parallels

Question

unable to reactivate windows on parallels after purchasing a new apple silicon device

Answer 1

Hello D. Zak,

Thank you for posting in Q&A forum.

Here are some steps you can follow to troubleshoot:

1. Go to Settings > System > Activation. Check if there are any error messages or specific codes related to activation.
2. Make sure your device is connected to the internet, as activation requires an online connection.
3. In the Activation settings, click on Troubleshoot. This tool can help identify and fix common activation issues.
4. Ensure you are signed in with the Microsoft account that was used to purchase or activate Windows 11 previously.
5. If you have a product key, you can try re-entering it.

Go to Settings > System > Activation > Change product key.

I hope the information above is helpful.

If you have any questions or concerns, please feel free to let us know.

Best Regards,

Daisy Zhou

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