Return error in GPT-4o

Question

Return error in GPT-4o

DAIT_SG 20

Our Subscription ID is d6694d31-9eb6-4b30-83a2-96d755720ce4

Begin to get below errors when sending a request from about 5:00pm HKT today, and no output content. It was working good before the time. Can you please help check it?

500: InternalServerError : Vnet_Error_001 | Apim-request-id: 0839ea27-6c7d-45e2-8e0f-74c80821cc4f

Manas Mohanty 5,700 Reputation points Microsoft External Staff Moderator

2025-04-14T08:07:15.6466667+00:00

Hi DAIT_SG

Could you let us know if the issue has been mitigated at your side with East US side.

Thank you.
Manas Mohanty 5,700 Reputation points Microsoft External Staff Moderator

2025-04-15T07:58:52.68+00:00

Hi DAIT_SG

We have not heard from you. Hope the pointers shared were useful to you.

Thank you.
DAIT_SG 20 Reputation points

2025-04-16T01:45:05.6366667+00:00

Hi Manas Mohanty，

I'm glad to have your help. I followed your solution and alleviated the problem. Thank you very much!
Manas Mohanty 5,700 Reputation points Microsoft External Staff Moderator

2025-04-16T07:14:33.54+00:00

Hi DAIT_SG

Glad to hear to that. Could you accept below answer as accepted answer.

Thank you.

Accepted answer

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Your answer

Manas Mohanty 5,700 Reputation points Microsoft External Staff Moderator

2025-04-14T08:07:15.6466667+00:00

Hi DAIT_SG

Could you let us know if the issue has been mitigated at your side with East US side.

Thank you.
Manas Mohanty 5,700 Reputation points Microsoft External Staff Moderator

2025-04-15T07:58:52.68+00:00

Hi DAIT_SG

We have not heard from you. Hope the pointers shared were useful to you.

Thank you.
DAIT_SG 20 Reputation points

2025-04-16T01:45:05.6366667+00:00

Hi Manas Mohanty，

I'm glad to have your help. I followed your solution and alleviated the problem. Thank you very much!
Manas Mohanty 5,700 Reputation points Microsoft External Staff Moderator

2025-04-16T07:14:33.54+00:00

Hi DAIT_SG

Glad to hear to that. Could you accept below answer as accepted answer.

Thank you.

Answer 1

Manas Mohanty 5,700 Microsoft External Staff Moderator

Hi DAIT_SG

Sorry for the delay in response.

There has been an outage in East US since yesterday on which PG is actively working on.

Please use load balance it to other available regions such as East US2 & West Central US while issue is being fixed.

Attached relevant documentation

Please don’t forget to Accept Answer and Yes for "was this answer helpful" wherever the information provided helps you, this can be beneficial to other community members.

Thank You.

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Return error in GPT-4o

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