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I added a credit card. Why is the "Try/Buy" button greyed out?

Andrea 0 Reputation points
2025-04-11T21:32:42.3966667+00:00

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Microsoft Security | Microsoft Entra | Microsoft Entra ID
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  1. Bandela Siri Chandana 3,055 Reputation points Microsoft External Staff Moderator
    2025-04-11T22:05:05.8066667+00:00

    Hi @Andrea Ureste
    I understand that "Try/Buy" button greyed out.

    If you have a Microsoft Customer Agreement (MCA) billing account type, you must be a Billing account owner or contributor, or a Billing profile owner or contributor to do the tasks. If you're the person who signed up for the subscription, you're automatically a Billing account owner.

    Following might be the reasons for the cause. Check with these solutions.

    User's image

    For reference: https://learn.microsoft.com/en-us/microsoft-365/commerce/licenses/buy-licenses?view=o365-worldwide#what-if-i-cant-select-the-buy-licenses-or-remove-licenses-buttons
    Hope this helps. Do let us know if you have any further queries.
    If this answers your query, do click `Accept Answer` and `Yes`.

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