Avoid the Expiration Date of Allow entries in the tenant allow/block lists

Question

I apologize if I am asking this in the wrong place.

In our business processes, we routinely use DocuSign. However, because so many bad actors use DocuSign for phishing, many of these messages get quarantined. I have to go in and release them from quarantine and then set an allow for docusign.net. I cannot set the expiration of the allow for longer than 45 days. So every 45 days, people stop getting the docusign emails and I have to repeat the process. Is there any way to set the allow to never expire?

Answer 1

Its supposed to learn from those 45 days. If it doesnt, then you may need to open a ticket

https://learn.microsoft.com/en-us/defender-office-365/tenant-allow-block-list-about

Docusign may have suggestion on alternate ways to notify.