o4-mini not working in Azure playgound : Completions call failed. Please try again.

Question

https://ai.azure.com/resource/playground?wsid=/subscriptions/d5f82892-b430-4f09-8d6f-7b8e207381b9/resourceGroups/dat-itowe-chatbotui-openai-resources/providers/Microsoft.CognitiveServices/accounts/chatbotui-openai&tid=efce8346-592b-4b6e-b1c2-0fd07bd5e442&deploymentId=/subscriptions/d5f82892-b430-4f09-8d6f-7b8e207381b9/resourceGroups/dat-itowe-chatbotui-openai-resources/providers/Microsoft.CognitiveServices/accounts/chatbotui-openai/deployments/o4-mini-test

I deployed a model inside : Azure AI Foundry| Azure OpenAI > chatbotui-openaiand inside

Chat playground

When i ask a question, i get :

Azure AI Foundry

Error

: Completions call failed. Please try again.

i tried Global and data Standard deployment . both

Answer 1

Hi Pathania, Sandeep [RTL Deutschland], u deployed the o4-mini model in azure ai playground and it’s throwing this "completions call failed" error, right?

U should check if the deployment actually finished. sometimes azure says it’s done but… not really ) go to the deployments tab in azure openai studio and see if the status is "succeeded". if it’s still "processing", just wait a bit. here’s the microsoft docs on deployments.

next, make sure u’re using the right endpoint and key. u can find these in the "keys and endpoint" section of ur azure openai resource. copy-paste them into the playground settings. if u messed up even one character, it’ll fail ))

also, the model might not be available in ur region. o4-mini is kinda new. if not, u gotta switch regions or pick another model.

if u tried both global and data standard deployments and it still fails, there might be a quota issue. go to the "quotas" section in azure ai studio and see if u hit the limit. sometimes u gotta request more capacity.

last thing check the activity logs. they’re like a detective tool for azure errors. go to ur resource group, find the "activity log" tab, and look for failed operations. might give u a clue.

hope this helps )) azure can be a pain, but once it works, it’s smooth sailing. let me know if u’re still stuck!

Best regards,

Alex

and "yes" if you would follow me at Q&A - personaly thx.
P.S. If my answer help to you, please Accept my answer
PPS That is my Answer and not a Comment

https://ctrlaltdel.blog/

Answer 2

Hi Pathania, Sandeep [RTL Deutschland] •

Could you please provide more clarity on this point.

Actually I am using Model from Germany but for region i have selected swedencentral,

Does this mean your Azure OpenAI resource is hosted in Sweden central but you have selected Germanywestcentral as deployment region for your GPT-4o-mini model

In that case, it might fail too as the model supportability is more emphasized on deployment region so deploying a model in sweden central while azure openai base region Germany might work.

Plus, All Azure OpenAI deployment inherits their resource region from OpenAI base region.

So, I would suggest you create a Azure OpenAI account in sweden central and create a GPT 4o-mini model

Requesting to share a screenshot from your side to map the above error if the issue persists,

Thank you.