If Microsoft Defender Antivirus cannot remove the threat, try performing a scan with Microsoft Defender Offline which lets you run a scan from outside the normal operating system (Windows kernel) so it can target malware that attempts to bypass the Windows shell. Microsoft Defender Offline can be run automatically or you can manually ask to perform an offline scan with one click directly from Microsoft Defender Antivirus. This feature works identical to previous versions of Windows Defender Offline without having to download the stand-alone version.
- How to run and review the results of a Microsoft Defender Offline scan
- Run a Microsoft Defender Offline Scan in Windows 11
- How to Run Microsoft Defender Offline Scan on Windows 11
It’s normal if Microsoft Defender Offline closes and reboots the computer before the progress percentage reaches 100%.
If the threat persists, there are various secondary opinion scanners which can be used to supplement your existing antivirus.
- Supplementing your Anti-Virus Program with Anti-Malware Tools (Post #4) includes a List of Free Scan & Disinfection Tools to supplement your anti-virus or get a second opinion with scan instructions near the bottom of that topic.