URGENT My desktop app of Teams showing error code C00930 but i am able to login through web app.

RogelioSalgado 96 Reputation points
2021-01-23T17:37:52.967+00:00

URGENT My desktop app of Teams showing error code C00930 but I am able to login through web app.

My computer performed a firmware update and after that, I am no able to access MS Teams using the Desktop app

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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Microsoft Teams Development
Microsoft Teams Development
Microsoft Teams: A Microsoft customizable chat-based workspace.Development: The process of researching, productizing, and refining new or existing technologies.
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  1. RogelioSalgado 96 Reputation points
    2021-01-25T03:10:54.297+00:00

    I am so sorry for my dumb question.
    This actually simple process fixed the issue.

    https://www.dell.com/community/XPS/XPS-15-9560-Alert-TPM-device-is-not-detected/td-p/7412306

    Thanks a lot

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  1. Sharon Zhao-MSFT 25,101 Reputation points Microsoft Vendor
    2021-01-25T03:03:34.997+00:00

    @RogelioSalgado ,

    According to your description, this issue seems only related to the desktop client.

    Make sure your client is the latest version and try to clear the client cache by deleting any files in the following folders:

    • %appdata%\Microsoft\Teams\application cahce\cache
    • %appdata%\Microsoft\Teams\blob_storage
    • %appdata%\Microsoft\Teams\cache
    • %appdata%\Microsoft\Teams\databases
    • %appdata%\Microsoft\Teams\GPUcache
    • %appdata%\Microsoft\Teams\IndexedDB
    • %appdata%\Microsoft\Teams\local storage
    • %appdata%\Microsoft\Teams\tmp

    To avoid the conflict with other applications, performing a clean boot.


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