Windows 10 activation

Question

Windows 10 activation

Aries Santos 1

Hi,

Is there any way to activate a windows 10 enterprise using azure AD join and e5 license even though the machine you used doesn't have any firmware embedded activation key? I got the right E5 license and the machine is join via azure ad join. But it won't allow me to activate or it doesn't activate.

One reason that I think is the machine doesn't have firmware embedded activation key. Just want to confirm if I'm correct? If yes, is there any way to fix this?

James Hamil 27,221 Reputation points Microsoft Employee Moderator

2021-01-27T00:31:07.73+00:00

Hi, I'm researching this issue for you and will let you know shortly!

Best,
James
Aries Santos 1 Reputation point

2021-02-01T06:45:26.253+00:00

Thanks, James. Looking forward to your response.
cheong00 3,486 Reputation points Volunteer Moderator

2021-02-01T06:57:03.01+00:00

While waiting, I think you'll want to ask your users whether their account have Multi-Factor Authentication enabled first to speed up the troubleshooting process.
Aries Santos 1 Reputation point

2021-02-03T12:11:46.513+00:00

Hi Cheong00,

Yes MFA is working fine. I was able to join the machine via AD join and have no issue with MFA. Its just the machine isn't showing activated and got an error message of: 0xC004F039 which is KMS. But we aren't using KMS as we are using a cloud services,

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James Hamil 27,221 Reputation points Microsoft Employee Moderator

2021-01-27T00:31:07.73+00:00

Hi, I'm researching this issue for you and will let you know shortly!

Best,
James
Aries Santos 1 Reputation point

2021-02-01T06:45:26.253+00:00

Thanks, James. Looking forward to your response.
cheong00 3,486 Reputation points Volunteer Moderator

2021-02-01T06:57:03.01+00:00

While waiting, I think you'll want to ask your users whether their account have Multi-Factor Authentication enabled first to speed up the troubleshooting process.
Aries Santos 1 Reputation point

2021-02-03T12:11:46.513+00:00

Hi Cheong00,

Yes MFA is working fine. I was able to join the machine via AD join and have no issue with MFA. Its just the machine isn't showing activated and got an error message of: 0xC004F039 which is KMS. But we aren't using KMS as we are using a cloud services,

Answer 1

Read the link I posted here again:

[quote]

An issue has been identified with Hybrid Azure AD joined devices that have enabled multi-factor authentication (MFA). If a user signs into a device using their Active Directory account and MFA is enabled, the device will not successfully upgrade to their Windows Enterprise subscription.

[/quote]

If you're running Win10 1809, you'll have to install KB4497934. If you use later Win10 versions, this is already included.

For Win10 1803 or before, you'll have to temporarily disable MFA during the 30-day polling period for activation and renewal.

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Windows 10 activation

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