698 questions
Please check if the Spooler service is running (Control panel - administrative tools - services).
print management - empty port list
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 41%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
Antonino Dimarco
6
Reputation points
print management
print server
empty port list
in my W2019 server I cannot print anything, and in the print server I no longer see the ports (lpt1-nul-com-file ....), and if I try to insert one manually I get the error shown in the image.
you can help me ? thank you
Windows for business Windows Server User experience Print jobs
Windows for business Windows Server User experience Other
20,212 questions
{count} vote
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Alan Morris 1,336 Reputation points2021-02-17T21:26:33.097+00:00 I'm happy to help if this is still broken?
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Antonino Dimarco 6 Reputation points
2021-02-19T14:18:31.24+00:00 no... unfortunately it still does not work
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous2021-02-22T08:43:54.44+00:00 Anything you configured before the issue occurred ?
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Anonymous
2021-03-04T07:57:26.9+00:00 Sorry that didn't help, if possible you contact Microsoft support for further help.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 66%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFC%3C/text%3E%3C/svg%3E)
Federico Casari 1 Reputation point2022-03-04T09:24:30.443+00:00 I'm having the same issue, did anyone find a solution?
@Antonino Dimarco did you solve the problem?
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5 answers
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 85%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVN%3C/text%3E%3C/svg%3E)
Victor Nikityuk 6 Reputation points2021-02-09T07:17:45.113+00:00 -
Antonino Dimarco 6 Reputation points
2021-02-09T11:24:27.697+00:00 hi, thanks...
yes it running
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Anonymous
2021-02-10T03:48:00.377+00:00 I think this thread might help: Print Manager On Print Server - Printers List Blank
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Antonino Dimarco 1 Reputation point2022-03-05T09:14:27.147+00:00 i've make an installation over the installation corrupt and it now are ok
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Federico Casari 1 Reputation point
2022-03-08T13:08:23.403+00:00 I did the same, it took 8 hours (of fear) but finally the problem gone.
I would have preferred to solve the problem in the most correct way by identifying the problem but I have not been able to identify other solutions.
Let's go on. -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 27%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETU%3C/text%3E%3C/svg%3E)
Thomas Urheim 0 Reputation points2025-06-20T08:00:06.6566667+00:00 Hi everyone
I just had the same problem. First, I tried an in-place upgrade. Then I tried copying the registry from another Windows 11 (Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors).
All without success.
Then I found a reference to the group policy. When updating Windows to 24H2, the entry must have been enabled: Computer Configuration -> Policies -> Administrative Templates -> Printers.
Search for the policy "Point and Print restrictions
Disable this item!
Hallelujah, it works again!