Teams Public Preview: Contact search not working

Sven Hoffmann 11

Hi,
I would like to report an issue in the Teams Public Preview:

We noticed that the contact search in the Teams Public Preview (v1.4.00.3484; updated on 08.02.2021) is not working.
In detail: If you are searching for a contact, which is not part of your recent chats yet, in Teams client the search stays empty without any search results.
After switching back to "regular" Teams version (v1.4.00.2879; updated on 10.02.2021) the search is working again.

Is this issue already known?
Thanks for a short feedback.

Best regards
Sven

Mamatha-MSFT 161 Reputation points

2021-02-17T10:55:32.297+00:00

For issues related to teams product, please reach out to the Product support channels for Microsoft Teams.
https://learn.microsoft.com/en-us/microsoftteams/platform/feedback#product-support-channels

1 answer

Sharon Zhao-MSFT 25,101 Reputation points Microsoft Vendor

2021-02-17T09:40:29.547+00:00

@Sven Hoffmann ,

Do you mean the regular Teams version is unchecking Public Preview in the following image?

I tested in my lab. Whether I am in public preview or in regular, the Teams client is the same version 1.4.00.3484 (64 bit). Meanwhile, contact searching is working properly.

If I misunderstand your words, please give us more information about this case. Thanks for your understanding.

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Sharon Zhao-MSFT 25,101 Reputation points Microsoft Vendor

2021-02-19T08:15:15.417+00:00

@Sven Hoffmann
Do you have any further question on this topic now?
If the suggestion helps, please be free to mark it as an answer for helping more people.

Sharon Zhao-MSFT 25,101 Reputation points Microsoft Vendor

2021-02-24T08:32:58.6+00:00

@Sven Hoffmann
Haven't received your update for a long time, any update now?
If the above suggestion helps, please be free to mark it as answer for helping more people.

Sven Hoffmann 11 Reputation points

2021-03-01T10:24:13.107+00:00

Dear @Sharon Zhao-MSFT ,

sorry for not coming back earlier.

I checked again on my end, and contact search is still not working properly on public preview.
"Unknown" people (no chats/calls before) are not found at all in the contact search.

As you described: Yes the Teams Versions are now the same on regular channel and on public preview: v1.4.00.4167.

Best regards
Sven

Sharon Zhao-MSFT 25,101 Reputation points Microsoft Vendor

2021-03-04T08:08:57.437+00:00

@Sven Hoffmann ,

Do you try to enter the whole username in public preview?

I found the same situation in Teams for Linux (Ubuntu 20.04). The workaround is to enter the whole username. You could try it.

Sharon Zhao-MSFT 25,101 Reputation points Microsoft Vendor

2021-03-09T06:42:20.04+00:00

@Sven Hoffmann
Do you have any update now?

Sven Hoffmann 11 Reputation points

2021-03-25T13:34:45.05+00:00

@Sharon Zhao-MSFT
unfortunately, the workaround is not working on my side.
Both options (entering full Name & entering full userid) is leading to no search results for new contacts.
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