Hi @ititmem ,
To backup the customization files before upgrading Exchange, please check the file locations listed below, make a backup for the files you have customized:
- %ExchangeInstallPath%Bin\MSExchangeMailboxReplication.exe.config
- %ExchangeInstallPath%FrontEnd\HttpProxy\Sync\web.config
- %ExchangeInstallPath%ClientAccess\Sync\web.config
- %ExchangeInstallPath%FrontEnd\HttpProxy\ews\web.config
- %ExchangeInstallPath%ClientAccess\exchweb\ews\web.config
- %ExchangeInstallPath%FrontEnd\HttpProxy\owa\web.config
- %ExchangeInstallPath%ClientAccess\Owa\web.config
In addition, it's recommended to see the Upgrade Exchange to the latest Cumulative Update article for the other best practices when installing Exchange Cumulative Updates.
If an Answer is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.