SYSTEM WARNING

Question

All of a sudden I get this pop up message: Then it goes to a program to download: OneSafe  PC Cleaner. Should I worry about this? And how do I stop it this message from popping up.

Answer 1

If it's not listed then move on to the next step.

Once you've completed all steps and everything is cleaned up then you should no longer have the error.

Answer 2

how can I uninstall it if its not listed

Answer 3

The point is that you're getting a Security alert on it so you need to follow the steps I gave to check it out whether you remember installing it or not.

Answer 4

Hi,

 I never downloaded the OneSafe PC Cleaner. So it won't show up in the Apps & Features

Answer 5

Hi SF. I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Guardian Moderator here to help you.

It's a PUP Potentially Unwanted Program which means it's known to sneak in during freeware installs, which those who don't get infected learn to watch like a hawk for all the ways they try to sneak PUP's in to pay for the freeward - even in the License Agreement.

Uninstall in Settings > Apps > Apps & Features. Restart PC.

Then

Run a full scan with the most powerful on-demand free scanner Malwarebytes:

https://www.malwarebytes.com/mwb-download/.

In the Scan Settings first set it to include scanning for Rootkits.

If necessary run it in Safe Mode with Networking, or Safe Mode accessed by one of these methods: https://www.digitalcitizen.life/4-ways-boot-saf...

Clean up anything found, restart PC and then run again until it comes up clean.

Check for any remainders in Settings > Apps > Apps & Features, and also in each of your browser's Extensions, Home Page settings, Search service or Add-On's as shown here: https://community.box.com/t5/How-to-Guides-for-...

Then check for damaged System Files: https://www.lifewire.com/how-to-use-sfc-scannow...

If it cannot repair them see Step 10 here to continue: http://answers.microsoft.com/en-us/windows/wiki...

If you want to keep Malwarebytes as an on-demand scanner then you can turn off its Real Time trial version in it's Settings > Account Details tab.

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

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Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.