User name error

Question

Abhaya Nanayakkara 1

Why I can't add user name like ******@pushpadana.sch.lk
My default domain is pushpadana.sch.lk
individual user creation using above format works

Vaibhav Chaudhari 38,971 Reputation points Volunteer Moderator

2020-06-08T07:28:00.587+00:00

Where are you trying to add the user? is it active directory or Azure active directory or something else?
Shashi Shailaj 7,636 Reputation points Microsoft Employee Moderator

2020-06-12T11:38:53.293+00:00

@Abhaya Nanayakkara , Could you please update us if you are still seeing the above issue and if you have been able to follow the guidelines provided by @MarileeTurscak in the answer below? Dont forget to accept the post as answer if the information provided helps you.

1 answer

Vaibhav Chaudhari 38,971 Reputation points Volunteer Moderator

2020-06-08T07:28:00.587+00:00

Where are you trying to add the user? is it active directory or Azure active directory or something else?
Shashi Shailaj 7,636 Reputation points Microsoft Employee Moderator

2020-06-12T11:38:53.293+00:00

@Abhaya Nanayakkara , Could you please update us if you are still seeing the above issue and if you have been able to follow the guidelines provided by @MarileeTurscak in the answer below? Dont forget to accept the post as answer if the information provided helps you.

Answer 1

Is the issue that you can't add users in bulk since you say that individual user creation works? Or are you just having trouble adding it in general?

Please let us know where you are trying to add the user.

If you're using Azure AD, do the following:

Let me know the exact error you are seeing. That will help me better understand why you are unable to add the user.