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Kernel Power Event ID 41 - VIDEO_ENGINE_TIMEOUT_DETECTED (141) - amdkmdag.sys

ajb617 1 Reputation point
2021-04-03T02:40:13.433+00:00

Microsoft Q&A tells me to go to AMD, AMD Community tells me to go to Microsoft.

PC - Custom Built
MoBo - Gigabyte Aorus Gaming 5 WiFi x470 AM4
CPU - AMD Ryzen 7 2700x w/ CoolerMaster 240mm closed-loop liquid cooler
GPU - Asus Arez AMD Radeon RX Vega 64
Memory - G.Skill TridentZ RGB 32GB 4x8GB 3200 - BRAND NEW NO FIX (replaced memory of same model in fix attempt)
PSU - Corsair SF750 - BRAND NEW NO FIX (replaced Corsair AX1200i in fix attempt)

Seemingly random crash while gaming. Doesn't matter which game: Destiny 2, RDR2, KSP, BF, CoD, etc. For some reason it doesn't apply to PCMark10 or 3DMark, completed both full benchmarks with no issues. No BSOD, no reboot, just complete flatline. The screen goes black and the fans throttle to 100%. I have to hold the power button until the fans stop then power it back on. No overheating. No overclocking. I've tried DDU and install drivers I know work. I've completely reset windows and formated the drives. I've replaced the RAM (MemTest yeilded no errors) and the PSU, even though the old ones tested fine, to no avail.

  • System
    • Provider
    [ Name] Microsoft-Windows-Kernel-Power
    [ Guid] {331c3b3a-2005-44c2-ac5e-77220c37d6b4} EventID 41 Version 8 Level 1 Task 63 Opcode 0 Keywords 0x8000400000000002
    • TimeCreated
    [ SystemTime] 2021-04-02T03:31:48.9117797Z EventRecordID 1145 Correlation
    • Execution
    [ ProcessID] 4
    [ ThreadID] 8 Channel System Computer DESKTOP-MH3KDNO
    • Security
    [ UserID] S-1-5-18
  • EventData BugcheckCode 0
    BugcheckParameter1 0x0
    BugcheckParameter2 0x0
    BugcheckParameter3 0x0
    BugcheckParameter4 0x0
    SleepInProgress 0
    PowerButtonTimestamp 0
    BootAppStatus 0
    Checkpoint 0
    ConnectedStandbyInProgress false
    SystemSleepTransitionsToOn 0
    CsEntryScenarioInstanceId 0
    BugcheckInfoFromEFI false
    CheckpointStatus 0
    CsEntryScenarioInstanceIdV2 0
    LongPowerButtonPressDetected false

WinDiag WATCHDOG .dmp Analysis

Microsoft (R) Windows Debugger Version 10.0.19041.685 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Windows\LiveKernelReports\WATCHDOG\WATCHDOG-20210401-2331.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 19042 MP (16 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Machine Name:
Kernel base = 0xfffff8062ac00000 PsLoadedModuleList = 0xfffff8062b82a490
Debug session time: Thu Apr 1 23:31:05.195 2021 (UTC - 4:00)
System Uptime: 0 days 2:52:02.844
Loading Kernel Symbols
...............................................................
................................................................
.............................................................
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
For analysis of this file, run !analyze -v
14: kd> !analyze -v

  • *
  • Bugcheck Analysis *
  • *

VIDEO_ENGINE_TIMEOUT_DETECTED (141)
One of the the display engines failed to respond in timely fashion.
(This code can never be used for a real bugcheck.)
Arguments:
Arg1: ffffdf88921d5050, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff8063f1edac0, The pointer into responsible device driver module (e.g owner tag).
Arg3: 0000000000000000, The secondary driver specific bucketing key.
Arg4: 0000000000000000, Optional internal context dependent data.

Debugging Details:

Unable to load image amdkmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for amdkmdag.sys

KEY_VALUES_STRING: 1

Key  : Analysis.CPU.Sec
Value: 2

Key  : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on DESKTOP-MH3KDNO

Key  : Analysis.DebugData
Value: CreateObject

Key  : Analysis.DebugModel
Value: CreateObject

Key  : Analysis.Elapsed.Sec
Value: 9

Key  : Analysis.Memory.CommitPeak.Mb
Value: 87

Key  : Analysis.System
Value: CreateObject

DUMP_FILE_ATTRIBUTES: 0x18
Kernel Generated Triage Dump
Live Generated Dump

BUGCHECK_CODE: 141

BUGCHECK_P1: ffffdf88921d5050

BUGCHECK_P2: fffff8063f1edac0

BUGCHECK_P3: 0

BUGCHECK_P4: 0

TAG_NOT_DEFINED_202b: *** Unknown TAG in analysis list 202b

PROCESS_NAME: System

STACK_TEXT:
ffff888d84b384d0 fffff80637a50ea0 : ffffdf88921d5050 ffff888d84b38740 0000000000004840 ffffdf888e465d10 : watchdog!WdpDbgCaptureTriageDump+0x64a
ffff888d84b38580 fffff806378f1d69 : 0000000000000000 0000000000050216 0000000000000001 ffffdf8888da0000 : watchdog!WdDbgReportRecreate+0xd0
ffff888d84b385e0 fffff806378f0728 : ffffdf8800000000 ffffb600c20cf900 0000000000000000 0000000000004840 : dxgkrnl!TdrUpdateDbgReport+0x119
ffff888d84b38640 fffff80637410ff2 : ffffdf8888e7d000 0000000000000001 ffffdf88921d5050 ffffdf8888e7d000 : dxgkrnl!TdrCollectDbgInfoStage1+0x2d8
ffff888d84b38780 fffff806374b17e5 : ffffdf8888e7d000 0000000000000000 ffffdf8888da0000 ffffdf8888e7d001 : dxgmms2!VidSchiResetEngine+0x312
ffff888d84b38930 fffff8063748528d : ffffdf8888da0000 0000000000000001 0000000000000000 0000000000000000 : dxgmms2!VidSchiResetEngines+0xb1
ffff888d84b38980 fffff8063745f202 : ffff888d84b38a01 00000000000a142d 0000000000989680 0000000000000001 : dxgmms2!VidSchiCheckHwProgress+0x2605d
ffff888d84b389f0 fffff806373ea8ea : ffffdf88884dcbf0 ffffdf8888da0000 ffff888d84b38b19 0000000000989680 : dxgmms2!VidSchiWaitForSchedulerEvents+0x372
ffff888d84b38ac0 fffff8063746d2e5 : ffffdf888f043000 ffffdf8888da0000 ffffdf888f043010 ffffdf888f74f5e0 : dxgmms2!VidSchiScheduleCommandToRun+0x2ca
ffff888d84b38b80 fffff8063746d29a : ffffdf8888da0400 fffff8063746d1d0 ffffdf8888da0000 ffffcd014f763100 : dxgmms2!VidSchiRun_PriorityTable+0x35
ffff888d84b38bd0 fffff8062af17e85 : ffffdf8888df5280 fffff80600000001 ffffdf8888da0000 000f8067b4bbbdff : dxgmms2!VidSchiWorkerThread+0xca
ffff888d84b38c10 fffff8062affd408 : ffffcd014f763180 ffffdf8888df5280 fffff8062af17e30 0000001100000000 : nt!PspSystemThreadStartup+0x55
ffff888d84b38c60 0000000000000000 : ffff888d84b39000 ffff888d84b33000 0000000000000000 0000000000000000 : nt!KiStartSystemThread+0x28

SYMBOL_NAME: amdkmdag+adac0

MODULE_NAME: amdkmdag

IMAGE_NAME: amdkmdag.sys

STACK_COMMAND: .thread ; .cxr ; kb

FAILURE_BUCKET_ID: LKD_0x141_IMAGE_amdkmdag.sys

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {48b738dd-5a92-7ff8-63d0-f075fc680fe0}

Followup: MachineOwner

Not Monitored
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Tag not monitored by Microsoft.
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  1. Docs 15,476 Reputation points
    2021-04-04T15:46:35.007+00:00

    These are some testing options:

    1) Turn off Windows updates of non-Microsoft drivers
    2) Test older and newer drivers

    3) Reseat or if available try another video card pcie port

    4) Check BIOS 3.3, 5, and 12 voltage values

    5) Swap test another GPU card (AMD or Nvidia)

    6) Make a free backup image
    7) Clean install an older version of Windows
    8) Restore the image once testing has completed

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