Hi jake ramey1,
Thank you for posting here in Community.
That sounds incredibly frustrating, and I completely understand why you’d feel stuck right now. You took the right steps in trying to restore your old data, but unfortunately, something has gone wrong along the way. Don't worry—I’ll guide you through some troubleshooting methods that may help get your PC up and running again.
Troubleshooting Steps:
1. Boot into Safe Mode
Since you're unable to access Windows normally, try booting into Safe Mode:
- Restart your PC and force shut down (hold the power button for 10 seconds) three times in a row until you see "Preparing Automatic Repair."
- Once the recovery screen appears, navigate to Advanced Options > Startup Settings and select Safe Mode with Networking.
- If you're able to access Safe Mode, attempt to undo the System Restore by going to Control Panel > Recovery > Open System Restore.
2. Use Startup Repair
Since Windows is unable to restart properly, running Startup Repair may help:
- Enter the Windows Recovery Environment (you should already be there).
- Navigate to Advanced Options > Startup Repair and let Windows attempt to fix boot-related errors.
3. Run System File Checker & Disk Check (if accessible via Command Prompt)
If Startup Repair fails, use Command Prompt to scan for corrupted files:
- Go to Advanced Options > Command Prompt.
- Type:
sfc /scannow and press Enter.
- Then type:
chkdsk C: /f /r /x and hit Enter.
4. Perform a System Restore via Command Prompt
If the previous methods don’t work, try restoring your system manually:
- In Command Prompt, type:
rstrui.exe and press Enter.
- This will open System Restore, allowing you to select an earlier restore point.
5. Reset Windows (as a last resort)
If nothing works and you need access to your PC urgently:
- In Advanced Options, select Reset This PC.
- Choose Keep My Files to retain personal files while reinstalling Windows.
I know this situation is stressful, but don’t worry—you still have options to recover your system. If none of these solutions work, you may need to create a Windows installation media on another device and perform a fresh installation. Let me know how these steps work for you, and I’ll assist further if needed!
Best regards,
Bo
Microsoft Community