Common Blackout screen

Question

So my Windows 11 often randomly does a blackout for like Two seconds. It is really annoying and it randomly happens.

I have restarted the computer multiple times, no success. This issue is for a week now.

Now I have checked for updates, I dont know if I should install it or not. It is the 24H2 Update for x64 based system.

Answer 1

Thank you for your reply. Please try the following:

>>Run DISM and SFC tools to repair damaged system files:

On your search bar, type 'command prompt', then right-click and select 'Run as Administrator'. Type the following commands one after another in their respective order

DISM /Online /Cleanup-image /Checkhealth

DISM /Online /Cleanup-image /Scanhealth

DISM.exe /Online /Cleanup-image /Restorehealth

sfc /scannow

Complete each step one at a time - they may take a few minutes. Restart your PC afterward.

>> Roll back, use an older driver, or uninstall the Display driver:

a. Press the Windows key + X, and choose Device Manager.

b. Expand Display Adapters

c. Right-click on your display driver, and select 'properties'

d. Click the driver tab then hit 'Roll back driver'.

e. If the issue persists, repeat steps a-c then select 'Update driver.'

f. Choose "Browse my computer for driver software"

g. Click "Let me pick from a list of available drivers on my computer."

h. Select an older driver from the list and click 'Next.'

i. Follow the onscreen instructions.

j. if the problem continues, repeat a-c and hit uninstall device

k. Restart your computer(not shutdown) then check if the issue is resolved.

3. Download and install the drivers below, then restart your computer and check if the issue is resolved:

https://download.lenovo.com/consumer/mobiles/t2...

https://download.lenovo.com/consumer/mobiles/t2...

Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Answer 2

Hello, thanks for the response, here is a screen shot. I am using a laptop by the way.

Answer 3

Hello, Thanks for the response, so I am using a laptop.

Answer 4

Hi, I'm Estrella. I'll do my best to help you.

1. Are you using a desktop with an external monitor, or a laptop?
2. What is the make and model of your device?

In the search bar, type MSINFO32 and hit Enter.

Please share a screenshot of that window.

3. Could you list the troubleshooting steps you've tried to avoid repeating them, if any?

If you were offered the 24H2 version, sometimes Windows Update can fix issues like this. Try installing it and see if it makes a difference.