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Azure app (WordPress) not connecting to ClearDB host

Rob Barker 101 Reputation points
2020-06-23T05:20:56.887+00:00

Getting "Error establishing database connection" on my Azure site (WordPress) to the ClearDB host. I have validated the following:

  • Via the Azure portal, checked the web app Configuration Connection Settings and all are the same as ClearDB settings.
  • Checked wp-config.php via Debug Console of the web app; all settings are the same as ClearDB settings.
  • Tried regenerating my password on ClearDB side, updated all Connection Settings and wp-config.php file. Still cannot connect.

Site is https://purepowershellguy.com. This issue obviously applies to both main site and wp-admin access.

I have worked with AzureSupport via twitter and cannot resolve the issue.

Any and all help appreciated. -- Thanks, Barkz

Azure App Service
Azure App Service
Azure App Service is a service used to create and deploy scalable, mission-critical web apps.
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Accepted answer
  1. Rob Barker 101 Reputation points
    2020-06-23T18:12:48.913+00:00

    This turned out to be a ClearDB DNS issue for West and East Azure Regions. Issue resolved.

    1 person found this answer helpful.
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