Custom Policy: Local and social login relative positions changed?

Question

Custom Policy: Local and social login relative positions changed?

Neal Miller 1

We have custom B2C policies which allows the user to login in either via a local account or via social login (specifically, Office 365). We've been using this flow for approximately three years. Until recently, the social login option has appeared above the local login form, but this seems to have suddenly changed yesterday, causing the UI to appear broken and confusion among our users.

I have two questions:

Is there an explanation for why this happened? We did not make any edits to our policies between the last time they were confirmed to be in the original order and the first time the changed order was noticed.
Can we control the order in which they appear?

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Answer 1

Saurabh Sharma 23,851 Microsoft Employee Moderator

@NealMiller-8232 This is strange behavior. I have tried to check in my tenant but I see the social login option below the local login form. See Screenshot below -

I am however checking internally with the product team on this issue. Are you able to provide a screenshot ?

Neal Miller 1 Reputation point

2020-07-01T18:20:35.633+00:00

We also see the social login appearing below the local login form, as in your screenshot.

However, until recently, the social login has always appeared above the local login; that's where the confusion arose.
Saurabh Sharma 23,851 Reputation points Microsoft Employee Moderator

2020-07-01T19:16:30.003+00:00

@Neal Miller I have received confirmation from the product team that this is an issue at our end. Product team is working on finding the root cause and will apply the fix for the same. I will update you as soon as I have any further information on this issue. Apologies for your convenience and appreciate your patience on the same.
Saurabh Sharma 23,851 Reputation points Microsoft Employee Moderator

2020-07-22T23:02:25.083+00:00

@NealMiller-8232 I have received the confirmation that this issue has been resolved. Can you please validate and let me know if it works for you.
Neal Miller 1 Reputation point

2020-07-23T12:46:22.24+00:00

Yes, I can confirm the issue has been resolved - thank you!
Saurabh Sharma 23,851 Reputation points Microsoft Employee Moderator

2020-07-23T14:31:05.467+00:00

@Neal Miller Great to hear that !!

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Custom Policy: Local and social login relative positions changed?

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