Kernel power event 41 issue

Question

I built my first computer from scratch and after 2 months it has developed a multiple times a day at random, kernel power crashing issue. The latest dump file read as such....

\Device\HarddiskVolume3

000000000100000000000000A20004009E3700000000000000000000000000000000000000000000

In Words

0000: 00000000 00000001 00000000 000400A2

0010: 0000379E 00000000 00000000 00000000

0020: 00000000 00000000

In Bytes

0000: 00 00 00 00 01 00 00 00 ........

0008: 00 00 00 00 A2 00 04 00 ....¢...

0010: 9E 37 00 00 00 00 00 00 ž7......

0018: 00 00 00 00 00 00 00 00 ........

0020: 00 00 00 00 00 00 00 00 ........

My computer's components are as follows.

ASUS dark hero 8 motherboard

AMD 5950x CPU

g-skill trident Z RGB 2 sticks (32GB CL 3600) RAM

RTX 3090ti GPU

Seasonic SSR-1000TR 1000W power supply

Cooling is via noctua NH-D15 with one fan

8 additional fans are used, 4 120mm and 4 140mm

only peripherals are an 8k HDMI 2.1 cable from austere, a razer widowmaker keyboard, a logitech 2.1 surround sound system, samsung 4k odyssey G7 and a naga mouse.

typically uses ethernet and is always plugged into a surge protector.

I have tried bringing it to geek squad where they helped me finish flashing the bios and update all my drivers. It worked uninterrupted for 48hrs being stress tested in their store with no issue and then as soon as it returned home within 24hrs it crashed twice. Please help me get my computer working again, I can't afford to keep swapping parts on my salary and I just want to finish writing my thesis without worrying about my computer crashing and losing it all.

Answer 1

Also, one last thing, something in the computer is making this almost laser like pew sound twice in quick succession. I can't tell if it's coming from the gpu, psu or something on the back of the case, but it's in that relative area. would that be a sign of a faulty psu?

Answer 2

Also, we did have an issue when flashing the bios where it would crash after reaching 81% of the update, but eventually we got it to complete its flashback.

Answer 3

also additionally, while there weren't any bug check codes with the most recent crash. these were found in 2 of the last 7 that occurred this week.

BugcheckCode 126

BugcheckParameter1 0xffffffffc0000005

BugcheckParameter2 0xfffff80014843849

BugcheckParameter3 0xffffa204363aa5d8

BugcheckParameter4 0xffffa204363a9df0

BugcheckCode 10

BugcheckParameter1 0x813010b

BugcheckParameter2 0x2

BugcheckParameter3 0x0

BugcheckParameter4 0xfffff80014e73f76

Answer 4

So unfortunately, at the moment I can't. Like I mentioned above, this was my first computer so I bought what I could afford to pay off over the next 2 years, so I don't have the spare money on hand to buy a spare power supply. At least not until January.

If this helps, I was able to run the Heaven directx11 benchmark completely without crashing and the wattage it displayed never went above 600W, and the CPU tmep never went above 65C. I can try to dig into my event viewer to check for the bugs mentioned in the link you provided. Regrading C states, I tried to disable them before, but it caused my computer to crash even faster and more frequently so I had reverted that. Although I'm unsure if I did it properly, I merely followed a guide on disabling them through ASUS bios.

Answer 5

Hi,

My name is Igor, I have 12 Microsoft MVP awards. It's a pleasure for me to help others and I'll do all my best to help you. I'm sorry you have a problems.

Kernel-Power 41 (63) error mostly means the problem with power supplying. Can you replace power supply unit for checking? It may mean problems with power management in BIOS or motherboard too.

And you may try to turn off all CPU power saving modes in BIOS (different C states) to check if the problem is in motherboard.

See some details at https://docs.microsoft.com/en-us/windows/client...