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Microsoft Teams/OneNote Sync Issues

Anonymous
2020-09-12T15:52:19+00:00

I'm using the desktop app of OneNote and Microsoft Teams, but the OneNote in Teams is not the same as my desktop app.  It doesn't have the most recent tabs i've created months ago.  I tried synching and restarting, but it doesn't work.  How can we get the OneNote tab to sync with the OneNote desktop app we use so they match?

Microsoft Teams | Microsoft Teams for education | Teams and channels | Other

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  1. Anonymous
    2020-09-12T16:56:40+00:00

    Hi MattM25,

    I'm Nik, an independent advisor here to assist you with this.

    Your team notebook is located in the SharePoint team site's document library. To go there, you can first navigate to your OneNote file in teams app > select "Open in browser" drop-down and select "Open in app" option. It will open your file on your desktop app and sync.

    Please ensure that you have signed in on you OneNote Desktop app with your School account.

    Also, that your OneNote desktop app notebook pointing to your school class(Team) location.

    Please refer attached screenshots to confirm that the OneNote file that you opened from Desktop app pointing to right file location in MS Teams to sync properly.

    Regards

    Nik

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