Additional security verification

Question

I'm unable to login from my mail id ___@___.___ the error is coming as below

Secure your account by adding phone verification to your password. View video to know how to secure your account

	Step 2: We've sent a text message to your phone at <removed>	<br>	---	<br>		Request failed due to exceeding the number of allowed attempts	<br>	---	<br>	Correlation ID: 09340e3e-6440-4be1-8786-f3fa712ef2c7	<br>	Session ID: 5c6e365b-a7ed-47f2-9c31-5ea8612ff1db	<br>	Timestamp: 04:16:2021::04:03:19.090098

Please help me out as all the the methods are giving same error.

Answer 1

Hi Pankaj Gope,

Greetings. Since your question is posted in the Microsoft Teams / Teams for business / Sign up and sign in / Sign in category, so suppose you are encountering this problem when using your Microsoft 365 for Business account sign into Microsoft Teams client. 

Based on the error message, it seems your organization's administrator has set up MFAfor your account, under this situation, you need to set up your user account to use it. For the detailed instructions, please see: Set up your Microsoft 365 sign-in for multi-factor authentication.

If I misunderstood your scenario or you need further assistance, please feel free to let me know and share more specific information about your problem with us, we will continue to try our best to assist you.

Best Regards,

Jennifer

Answer 2

Hi Pankaj Gope,

Is there any updates about this issue?

Regards,

Jennifer