Missing Manage Subscriptions - Outlook.com

Question

Hi,

I'm trying to manage my email subscriptions on Outlook.com - I've seen posts and tutorials on the web advising that I can manage my subscriptions through clicking on Subscriptions under Settings; however, when I click into Settings the last option under the Mail tab is Automatic Replies and Subscriptions doesn't appear.

I have a Microsoft 365 account and I'm using Edge, so I'm really not sure why it's missing.

Have Microsoft moved the Manage Subscriptions feature?

Thanks,

Jack

Answer 1

I have the same issue. Is there a reason Subscriptions is available for others yet I don't have it.

Settings - Mail - ... no subscriptions option.

Answer 2

Hi,

Many thanks for your response. I’ve tried all of the steps that you’ve suggested and I’m still encountering this problem. Just to clarify, I’m trying to manage subscriptions linked to my email address and not my 365 subscription plan.

Thanks,

Jack

Answer 3

Hi there Jack E,

Welcome to Microsoft Community

I'm Bobadoye and I'd be happy to help you out with your question.

Apologies for the inconvenience, please follow the steps below:

• You can try to sign out and sign in
• Clear your browser cache and cookies
• Use private browser
• Disable any browser Extension
• Update your browser to the latest version
• Try using another browser

Alternatively, sign in to your Microsoft account (https://account.microsoft.com)>Service & subscription, to manage your subscription.

I hope this information helps. If you have any questions, please let me know and I'll be glad to assist you further.

If the reply was helpful, please don’t forget to upvote or accept as an answer, thank you.

Best Regards,

Bobadoye