User cannot be found - Sharepoint

Anonymous
2017-04-04T17:42:20+00:00

I keep getting this warning when signing into my Sharepoint group site:

Something went wrong

If the problem persists, contact the site administrator and give them the information in Technical Details.

***ERROR MESSAGE: User cannot be found. ***CALLSTACK: Error: User cannot be found. at https://spoprod-a.akamaihd.net/files/sp-client-prod\_2017-03-24.019/sp-siteactivity-webpart.bundle\_en-us\_fac9075a89361cd45d06e8c476b67738.js:146:69800

Microsoft 365 and Office | SharePoint | For business | Other

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  1. Anonymous
    2017-04-09T14:54:41+00:00

    Hi Corey,

    Is there any update? If the issue persists, could you share the information mentioned above with us?

    Regards,

    Tim

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  2. Anonymous
    2017-04-07T08:57:51+00:00

    Hi Corey,

    In your initial post, you mentioned you are getting the error when accessing the SharePoint site. Could you please confirm how exactly are you trying to access the site? Please provide the screenshot of the entire page where you receive this error.

    Meanwhile, please check if you are getting this error in a specific site or all the sites.

    Additionally, please provide the information requested by Tim to troubleshoot this issue.

    Thanks,

    Neha

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  3. Anonymous
    2017-04-06T16:45:42+00:00

    No. But I can access everything. It's odd, I can get everything and edit freely, it just keeps that error on the main page....

    Not impeding workflow, just bothersome.

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  4. Anonymous
    2017-04-06T07:33:09+00:00

    Hi Corey,

    Are there any updates? Can you access that group site now?

    Regards,

    Tim

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  5. Anonymous
    2017-04-04T23:35:10+00:00

    Hi Corey,

    To better understand the situation, I’d like to confirm the following things:

    1. Is the issue only related to an Office 365 Group site collection? Can you access team site in your tenant?
    2. Do you run into this issue via directly accessing the URL of group site or clicking More>Site from that Group in OWA? That is to say when you access OWA could you see that group in left Groups panel and view content in it?
    3. Contact other users who are in the same group. Check if they encounter the same issue.
    4. Are you the group owner? You may check with group owner if he/she remove you from the group. Meanwhile, are you global or SharePoint admin in your tenant?

    Best regards,

    Tim

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