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Error Code Problem

Anonymous
2019-10-28T15:37:36+00:00

Please help.  I recently purchased MS Office for my newer computer.  It has been working fine.  This morning when I try to open it, I get:

"Error Code: 0x426-0x0".   I already restarted my computer and it did not help.  Please advise.  I need this for my work urgently.  Thank you.

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2019-10-28T16:43:52+00:00

    Ok, Let´s try something. Download the installer that is available in your account and try to run it. When you do, send me a screenshot so I can see the options that will appear.

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  2. Anonymous
    2019-10-28T16:19:44+00:00

    I am getting the same error message when I try to uninstall.  I won't work.

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  3. Anonymous
    2019-10-28T16:11:37+00:00

    Oh, I see. Then, try to uninstall Office and then log in to your account in which you purchased your license and download again the installer in your Subscriptions so you can reinstall Office.

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  4. Anonymous
    2019-10-28T16:07:59+00:00

    This did not help. For some reason the individual programs are not listed. Only "Microsoft Office Home and Business 2019" is showing.  Again, I have been using this for over a month with no problems.  None of the Microsoft apps are working.  When I click modify, I get "This app can't run for your PC...

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  5. Anonymous
    2019-10-28T15:43:10+00:00

    Hi Kevin, my name is Jay, an independent advisor and I'll do my best to help today.

    Could you try repairing Office? That may help you solve the issue.

    In the link below you can find information on how to do that.

    > https://support.office.com/en-us/article/repair...

    Regards,

    Jay.

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